Privacy Policy
Last updated: 1 October 2026
1. Introduction
MarineInsurance.co.za ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 (South Africa).
2. Information We Collect
When you submit a quote request, we collect:
- Your name, email address and phone number
- Information about your vessel, cargo or marine business
- Your home port or location
- Any additional information you provide in the form
We may also collect technical information such as your IP address and browser type for security and analytics purposes.
3. How We Use Your Information
We use your personal information to:
- Pass your quote request to licensed marine insurance brokers who can assist you
- Respond to your enquiries
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We share your personal information with licensed South African marine insurance brokers for the purpose of providing you with marine insurance quotations. These brokers are authorised to receive and process your personal information as part of their licensed financial services activities.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to our website.
6. Your Rights under POPIA
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information (subject to legal obligations)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies for analytics and performance purposes (including Google Analytics). You can control cookie settings through your browser settings.
8. Contact
For privacy-related enquiries, please contact us at [email protected].